At Householdes, we prepare orders with care and aim to get your home essentials on their way as soon as possible. Please review the following information before placing your order.
Order Processing
Most orders are prepared for shipment within 1–3 business days, Monday through Friday, excluding holidays. Processing may take longer for certain products when additional preparation is required. Any specific processing information shown on the product page will take priority.
Once your order has been handed to the carrier, you will receive a shipping confirmation email with the available tracking information.
Shipping Cost
A $9.99 shipping fee applies to orders under $150.
Orders with a merchandise total of $150 or more qualify for free standard shipping.
Delivery Time
After an order has been dispatched, standard delivery generally takes approximately 7–20 business days. Actual delivery time may vary depending on the destination, carrier operations, weather, customs procedures, and other circumstances outside our control.
Please note that the estimated delivery period does not include order processing time.
Tracking Information
Tracking details may not appear immediately after an order is shipped. Please allow approximately 24–48 business hours for the carrier's tracking system to register and update the shipment.
If your tracking information has not changed for an extended period or you have questions about your delivery, please contact us at Sale@householdes.top and include your order number.
Multiple-Item Orders
When an order contains several products, items may be packed and shipped separately depending on availability, size, or fulfillment arrangements. If this happens, you may receive more than one tracking number and your packages may arrive on different days.
Delivery Issues
Please check your package and the items inside as soon as they are delivered. If an item arrives damaged, incorrect, or with missing parts, contact us promptly at Sale@householdes.top with your order number and photographs of the package and product so that we can review the situation and assist you.
If a shipment is delayed due to circumstances beyond our reasonable control, including severe weather, carrier interruptions, customs delays, or other transportation issues, the delivery time may be extended.
Order Changes & Cancellations
Orders are processed shortly after they are placed. If you need to cancel an order, please contact us as soon as possible. Once an order has entered processing or has been prepared for shipment, we may be unable to cancel or modify it.
If an order can no longer be cancelled because it has entered processing or shipment, the applicable return policy will apply after delivery.
Shipping Charges and Returns
The original shipping charge is non-refundable for eligible returns, unless the return is due to an incorrect or damaged item received from us.
For questions regarding shipping or an existing order, please contact Sale@householdes.top.